Comments on: Issue Code Is Working http://basternae.org/blog/2008/07/07/issue-code-is-working/ Basternae MUD Thu, 04 Dec 2008 23:35:51 +0000 http://wordpress.org/?v=2.3.1 By: Nat http://basternae.org/blog/2008/07/07/issue-code-is-working/#comment-633 Nat Tue, 25 Nov 2008 21:16:39 +0000 http://basternae.org/blog/2008/07/07/issue-code-is-working/#comment-633 Just stumbled across this site today, reminds me of my days of tinkering with code. this particular post tipped of something in the depths of memory- i had a feature that would record all failed "help " requests (right where it sends back the "no help available on that topic". yes, lots of times it would just record people's typos when looking up something, but it did give me an indication of what people wanted more help on, and how they were thinking about things. for example, say you take your bounty system. maybe people keep looking for help on "bounty hunter"- you could then add that keyword to the "bounty" helpfile, so they can still get to it. good luck! Just stumbled across this site today, reminds me of my days of tinkering with code. this particular post tipped of something in the depths of memory- i had a feature that would record all failed “help ” requests (right where it sends back the “no help available on that topic”.

yes, lots of times it would just record people’s typos when looking up something, but it did give me an indication of what people wanted more help on, and how they were thinking about things. for example, say you take your bounty system. maybe people keep looking for help on “bounty hunter”- you could then add that keyword to the “bounty” helpfile, so they can still get to it.

good luck!

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