After-action opinions deliberate for 3 main airways at Denver Worldwide Airport

DENVER (CDVR) — Denver Worldwide Airport has been crammed with stranded, pissed off vacationers for the previous week, and now airport administration needs to know what went fallacious so it will probably determine tips on how to keep away from it sooner or later.

Whereas Southwest Airways confronted the biggest variety of cancellations, different main carriers had some issues of their very own as properly. The delays and cancellations began with the winter storm that got here by way of the Centennial State however they continued because the storm moved east.

In accordance with FlightAware as of 1 p.m., 53% of DIA flights canceled on Wednesday have been from Southwest. The airline mentioned it was a mixture of climate and different components, whereas the A flight attendants union blames it primarily on outdated software program creating confusion amongst staff throughout the firm.

Airport CEO Phillip A. Washington is asking Southwest, United and Frontier in an after-action evaluate these key questions:

  • What is meant to have occurred?
  • What really occurred?
  • Why did it occur?
  • What went properly?
  • What did not go properly?
  • What’s going to we do subsequent time?

“What we need to do is increase the requirements at this airport. So, we discuss to these airways and say, pay attention, you must enhance this to try this. For essentially the most half, they take heed to us,” Washington mentioned.

Washington explains deal with fixing the issue

I imagine it’s vitally vital that we seize the chance to be taught from each incident. I carried out AARs often all through my navy and transportation profession. Whereas airline accountability is crucial for this newest occasion, we need to decide why flight disruptions and delays occurred and the way we will enhance the general operations right here at DEN transferring ahead for the great of our flying passengers. Within the meantime, now we have requested the Denver Police Division to extend safety across the baggage declare space till passengers could be reunited with their baggage, and we proceed to offer blankets, diapers and different facilities for stranded passengers.

Hundreds of unclaimed packages

FOX31’s Vicente Arenas mentioned officers on the airport reported about 10,000 baggage have been unclaimed Tuesday afternoon due to the journey mishaps.

Strains have been backed up for hours with folks looking for and declare their baggage so they may get to their subsequent vacation spot or return house.

One girl fearful about her husband’s medicine, “I simply must get his medicine. That is all I care about,” Janiel Gorman advised Arenas.

Southwest introduced it could cut back its variety of flights over the subsequent a number of days because it tried to get out of the outlet created by the vacation journey.


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