Medical Group’s Vacation Textual content Message Turns Into Nightmares

1000’s of sufferers at a British medical clinic obtained horrible information simply earlier than Christmas once they have been advised by textual content that that they had aggressive. lung most cancers.

However the messages from the Askern Medical Apply in Doncaster, England, turned out to be a mistake.

“Please settle for our honest apologies for the earlier textual content message despatched,” the clinic mentioned in a follow-up, in line with NPR. “This was despatched in error. Our message to you need to learn We want you a really merry Christmas and a Glad New Yr.”

The BBC mentioned it took as much as an hour for sufferers to obtain the correction. Affected person Sarah Hargreaves advised the broadcaster she was ready for biopsy outcomes when she acquired the message and “felt sick to my tooth and broke.”

Affected person Chris Reed mentioned The Solar that his companion began crying after listening to the information. He referred to as the clinic, however could not get by ― after which went in particular person.

“They went from ‘You’ve gotten lung most cancers’ to ‘Merry Christmas’ in about an hour,” he advised the paper. “Unbelievable.”

Affected person Vicky Southgate mentioned on Fb that she was “shaking and near tears” after receiving the message, in line with The Unbiased.

And affected person Carl Chegwin advised NPR he wouldn’t be returning to observe.

“This type of factor breaks folks and drives folks to despair,” he was quoted as saying.

The clinic didn’t publicly touch upon the matter after sending the correction message.


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